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Do you have a question? Our team is here to help you quickly and efficiently.
Want to know more about our brand?
Discover our journey, our values and how we helped popularize the famous Flowstate™ Quencher H2.0 Tumbler in France and around the world. We pride ourselves on offering quality products at affordable prices, with reliable service and fast delivery anywhere in the world.
Frequently Asked Questions
Find answers to your questions here. If you need further assistance, please feel free to contact our support. 📧
Why do you only offer one product?
We have chosen to focus on one flagship product to ensure sufficient stocks and offer the best quality at a competitive price.
Are you offering other products in the future?
Yes, we plan to expand our range soon with products that meet your needs.
How do I maintain my cup?
To ensure the durability of your tumbler, we recommend hand washing with a mild detergent.
What are the delivery times?
Our orders are shipped within 24 to 48 hours. Delivery then takes between 4 and 7 working days on average, depending on your country.
Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on your location.
Can I return a product?
Of course! We offer a simple and quick return policy. If the product does not suit you, contact our customer service.